Returns & Refunds Policy

Eligibility Criteria

• Items must be unworn, unwashed, and with original tags attached
• Returns must be initiated within 30 days of delivery
• Items must be in original packaging
• Final sale items cannot be returned
• Shipping costs are non-refundable unless the item was defective

How to Initiate a Return

1. Log into your account and go to "My Orders"
2. Select the item you wish to return
3. Choose a reason for the return
4. Print the prepaid shipping label
5. Package the item securely and attach the label
6. Drop off at any shipping location

Refund Process

Once we receive and inspect your return:

• Refunds are processed within 5-7 business days
• Refunds are issued to the original payment method
• You'll receive an email confirmation once processed
• Depending on your bank, it may take 3-10 days to appear in your account

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We'll arrange for a free return and send a replacement or process a full refund.

Returns for Sellers

As a seller, you're responsible for accepting returns if an item is significantly different from its description. We'll facilitate the return process and adjust fees accordingly.